Audit, Consulting & Expertise

MPI Tech Supports Every Customer Communication Management Project:
Mailing, Printing, Digitization…

 

Audit transformation digitale | mpi tech
Entreprise francaise internationale 1 | mpi tech

Accompanying Our Clients With Their Projects

An audit is an essential prerequisite for any project involving the management of workflows and processes in organizations. MPI Tech accompanies its corporate customers and SMEs in their customer communication management projects, worldwide.

Our team, made up of experts and project managers, analyzes the existing situation, workflows, processes, and needs in order to propose the best solution:  that responds to both technical and financial issues.

Following the audit, a set of recommendations and specifications allows us to visualize the project as a whole, and to provide a project plan and costed proposal. At each step, our project, technical, and commercial department supervises the process to guarantee we meet the expectations of the customer.

Audit

An audit performed by MPI Tech’s teams takes different forms depending on the project. From a simple study of the client’s processes, its information system, and its current software, it is possible to determine together what is expected.

Indeed, document and mail management projects call for numerous internal and external processes that need to be understood globally.

Be vigilant

The evolution of the regulatory and technical framework invites our customers to be very careful about the current and future evolution of projects. The field of industrial mail management, for example, is a sector in flux. The postal rules decreed by the Post Office evolve annually, as well as the tariffs: the good choices of today can be the bad ones of tomorrow, which will negatively impact your return on investment.

Our mission

The objective is to find a global, efficient, and satisfactory answer from an organizational and technical point of view, and to meet the budget defined upstream with the customer.

Audit of information systems and customer needs
Consulting and expertise in customer communications

Consulting

MPI Tech accompanies its clients with its dedicated team that proposes its consulting role. 

Our team analyzes the client’s problems, makes a diagnosis, and proposes a set of actions to be implemented. Our consulting mission consists of important exchange phases with the client in order to determine upstream his needs and define his objectives. The solutions proposed by MPI Tech have impacts not only on the client’s IT architecture but also on organizational, structural, and human aspects. Each variable has different importance depending on the client and the project, which is why we accompany our client at each stage of the project for the success of the project, in all its aspects.

Expertise

An Expert Project Team

The project team is made up of employees with more than 10 years of experience in various solutions. Experienced and conscientious, they work regularly on the different solutions of the group and receive numerous internal pieces of training on the new software. Every day, our team follows many projects in different sectors of activity (banking, insurance, mutual insurance, industry…), both private and public. 

Availability

The team is available at all times to answer any commercial or technical questions as quickly as possible.

Go Further

The technical and project team has strong expertise in the different client architectures and will be able to suggest best practices or precautions implemented to successfully complete your project.

Customer communications expertise

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